System Maintenance and support services

We offer following System Maintenance and support services:

– Patching and updating of the operating system
– Ensuring correct resources are allocated for networking
– Hardware and software installations
– Hardware and software repairs
– Printing related Issues

– Firewall policy management
– Internet filtering
– Desktop management
– Server data security
– Locking down of publicly accessible workstations
– Penetration and Vulnerability testing

– Backup jobs monitored for success and failure
– Backup tapes taken off site
– Data integrity checks

– Email connectivity
– Email server redundancy
– Email virus scanning
– Spam blocking
– Content filtering
– Distribution list Management

– Secure data communications
– Easy/Secure login to the network
– Reliability of the VPN gateway
– Root cause analysis for access and speed problems
– Investigation into congestion and bandwidth constraints
– Maintenance of the VPN user base

– Purchasing of licenses
– Maintaining software license agreements
– Ensuring the correct versions of licenses are obtained