A To Z IT Solutions is a Professional IT Support Melbourne based company who is focused to provide reliable and inexpensive support to small and medium-sized businesses and Home Users.
A To Z IT Solutions is a service focused IT Services Company . We have knowledge and expertise to handle a broad range of systems, networks and industry specific related IT requirements.
“Our vision is to provide highest Quality of Service and Deliver Solutions Beyond Expectations”
At A To Z IT we are focused on adding business value, increased customer satisfaction rather than simply fixing problems. To achieve our vision we will deliver the “A2Z Customer Experience”. This is a promise to do what is the best interest of our customers, first time, every time. When we deliver on this promise, A to Z IT customers become A to Z IT advocates, and we become their trusted advisor. By keeping the A to Z IT Customer Experience at our core, we will continue to set the benchmark of IT solution providers in Australia.
We are Specialists in resolving your Computer, Server, Networking and other related IT Support issues so you can get on with what you do best, at a fraction of the cost you might expect. Whether you need ad hoc IT support, ongoing contract or an onsite visit, A To Z IT Solutions can provide you with a number of options including both on-site support as well as remote help desk services.
IT Support Melbourne at a glance
Ultimately, we strive to provide a service that makes our clients happy. We achieve this through many aspects of our business, including:
• Managing expectations through continual communication
• Working proactively to prevent problems, rather than merely reacting to them
• Working with our clients to ensure IT systems achieve business outcomes
• Completely managing and taking responsibility for IT Infrastructure
• Providing long-term systems stability
• Being flexible in our service model as your business changes
• Providing cost certainty through a convenient (and fixed) monthly fee
• Providing a Service Level Agreement that incentivizes us to proactively maintain your systems
You’ll experience personal and professional service by IT experts who are qualified, Industry Certified (Microsoft, Cisco, Apple, Comptia+, ITIL and many more) and experienced enough to help you run and manage your IT department / Systems / Home Office